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At the heart of everything we do are our people. Together we create our joint futures and strive to meet our customer’s every need.
From our background as a family run company we strongly believe that our people matter, and we pride ourselves on the wide ranging benefits, policies and initiatives which are offered to all of our employees. From apprenticeship schemes, to graduate schemes or just self-improvement, we are here to help you progress.
We are always looking for people to help us improve, and so if you are self-motivated, driven, honest, innovative and have a good moral compass, come and talk to us.
If you aren’t sure your background fits the engineering mould, but you believe you have these qualities- we want to hear from you! While we may not have a job description available right now, we would like to keep your details on file should an opening appear which we think may fit.
We work in progressive and exciting industries and engineer products for the nuclear, space and aerospace industries.
Destroying the ‘traditional engineering image’, come and talk to us about how we can grow together.
Look below for the start of your exciting career path with us
Sales Co-ordinator
Role
We are looking for an energetic, people-oriented individual who is not afraid to challenge the status quo, to help us grow for the future. You will be a single point of contact for all customers, communicating all customer delivery commitments and taking responsibility for delivery adherence to all customers.
Primary Duties and Responsibilities:
- Update and load sales orders maintaining delivery schedules. Respond to all customer delivery status requests ensuring information is supported from all areas of the business. Progress and track customer parts from pre-production to completion ensuring targets are achieved. Providing detailed sales analysis assigning risk for sales forecasting.
- Work alongside the production planner to create recovery/burn down plans and co-ordinate recoveries progress chasing all areas of the business. Preparing customer arrears information packs for senior review ensuring detail has been analysed and causes identified.
- Prepare status updates and attend weekly customer link calls ensuring commitments are accurate and agreed. Attend NPI meetings providing key information and customer feedback.
- Support the development and improvements on new weekly delivery metrics.
- Support production planning department in slow moving WIP data accuracy and resolution.
- Responsible for maintaining delivery adherence targets to customer.
Skills, Experience & Qualification:
- Relevant experience in a sales/customer service role.
- Experience working with EFACS or other MRP/ERP systems.
- An understanding of production planning principles.
- Excellent numeracy, literacy and communication skills.
Essential Requirements:
- Excellent Microsoft office skills with the ability to analyse and interrogate data.
- Able to communicate at all levels within the business.
- Demonstrate the ability to present a professional and informed impression.
- Assertive, dynamic and positive attitude.
Benefits:
- A generous pension scheme
- Private health insurance
- Group life insurance
- Flexible working hours including half day Fridays
- 35 holidays per annum
CNC Miller
Role
We are looking for a skilled and experienced CNC miller to join CW Fletcher. You will be responsible for machining sensitive aerospace components in line with the Master Production Schedule. The candidate must have experience in aerospace machining and be able to work alone or as part of a team.
Primary Duties and Responsibilities:
- Work to close tolerance, small batch work, predominantly fixture based in a wide range of aerospace materials such as Jethete, Titanium and Nickel based alloys.
- Ability to learn multiple machines within the business.
- Ability to operate multiple machines where applicable.
- Understanding and ability to interpret engineering drawings.
- Understanding of various controls such as Fanuc & Heidenhein.
- Use overhead crane for fixture transportation.
- Understand and be able to follow Batch Card and Standard Working Instructions.
- Have a good level of Computer Literacy.
- Cover holidays and capacity issue with overtime when required.
Skills, Experience & Qualification:
- Experience in machining sensitive or critical aerospace components
- Experience in operating and setting CNC Milling machines. DMG & Mazak preferred.
- Experience in self inspection and recording results of produced components.
- Demonstrate a good level of numeracy / literacy.
- Demonstrate the ability to use multiple control systems.
Essential Requirements:
- Excellent understanding of tooling.
- Ability to work part of a team or individually.
- Effective communication skills.
- Understanding of how to follow SWI & procedures.
- Have a questioning attitude to improvements and 5’
Customer Experience Specialist
Role
CW Fletcher are looking for a charismatic and friendly individual who has strong customer service skills to join the team here at Sterling Works! Part of the Business Development team, you will also be responsible for research analysis of new potential customers, supporting the online marketing strategy and being part of the export committee; considering and resolving any issues regarding strategic export control issues, laws and regulations.
Primary Duties and Responsibilities:
· Administrative experience essential.
· Strong IT skills and good knowledge of Outlook, Word and Excel
· Experience of using a variety of technology based-equipment e.g., switchboard, photocopier,
CCTV and email
· Excellent planning and organisational skills, with an ability to balance a large range of
priorities
· Ability to work on your own initiative.
· Ability to maintain confidentiality.
· Have strong customer service skills.
· Excellent presentation and interpersonal skills and be able to communicate effectively with
both internal and external stake holders at all levels
· An energetic, can-do attitude, and collaborative person
· Proactive, with a creative approach to problem solving
· Be conscientious and reliable
· Being the face of C W Fletcher & Sons providing a welcoming and inclusive experience for all
visitors.
· Be the main lead for customer / visitor experience and satisfaction leading improvement
drives, collating customer feedback, testimonials and leading a continuous improvement
drive on customer satisfaction.
· Complete weekly reviews of potential and new customer tenders’ opportunities reporting into
the Business Development team.
· Complete research and analysis of potential customers in adjacent industries to ones that
CW Fletcher currently work in, to better inform our online marketing and customer contact
procedure
· Support the creation and maintenance of our CW Fletcher content calendar as part of our
online marketing process
· Being part of the Export Committee, considering and resolving any day-to-day issues which
occur- as well as more strategic export control issue, laws and regulations
· Support the maintenance of our LTAs with existing customers.
· Review and monitor CCTV and ensure ITAR compliance.
· Providing cover where needed for our Business Development Team.
· Complete all reasonable Receptionist duties including:
· Answering telephone calls, transferring, diverting and forwarding messages
· Administering all incoming and outgoing post
· Assisting and directing visitors in line with ITAR compliance
· Respond to general enquiries from the website
· Monitor and update systems and documents
· Provide administrative support to other departments as and when required
· Monitor supplies, including office materials, cleaning equipment etc.
37.5 hours per week (30 minutes unpaid break)
8:00am – 16:30pm (Monday to Thursday)
8:00am – 13:30pm (Fridays)
Receptionist (Temporary Fixed Term Contract 3 months)
Role
CW Fletcher are looking for a charismatic and friendly individual to join the team here at Sterling Works for a fixed term of 3 months!
Primary Duties and Responsibilities:
· Administrative experience essential.
· Strong IT skills and good knowledge of Outlook, Word and Excel
· Experience of using a variety of technology based-equipment e.g., switchboard, photocopier,
CCTV and email (advantage, not essential)
· Ability to work on your own initiative.
· Ability to maintain confidentiality.
· Have strong customer service skills.
· Excellent presentation and interpersonal skills and be able to communicate effectively with
both internal and external stake holders at all levels
· An energetic, can-do attitude, and collaborative person
· Proactive, with a creative approach to problem solving
· Be conscientious and reliable
· Being the face of C W Fletcher & Sons providing a welcoming and inclusive experience for all
visitors.
· Review and monitor CCTV and ensure ITAR compliance.
· Providing cover where needed for our Business Development Team.
Complete all reasonable Receptionist duties including:
· Answering telephone calls, transferring, diverting and forwarding messages
· Administering all incoming and outgoing post
· Assisting and directing visitors in line with ITAR compliance
· Respond to general enquiries from the website
· Monitor and update systems and documents
· Provide administrative support to other departments as and when required
· Monitor supplies, including office materials, cleaning equipment etc.
Our core company values
Our core values underpin what is expected from each and every member of the CW Fletcher team, and support our vision to become ‘Obviously, the safest partner for any customer in whatever market we choose to serve’. We strive to achieve these values every day.
Communication
Respect
Environment
Action
Teamwork
Empowerment
We would love to hear from you
Please get in touch if you would like to apply for a vacancy advertised above and make sure to refer to the job you are interested in, by completing the contact form. Alternatively if you would like to find anything out about our recruitment process, or would like any additional information please complete the contact form and we will get back to you shortly.
If we do not currently have any job vacancies advertised above, keep checking our Careers page or LinkedIn for any updates.
